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Employment

Employment Opportunities

We try to keep TSW a fun and informal place to work. Most of the staff work at TSW in addition to their "day jobs" because they enjoy hanging around the wines and vines. We try to use technology whenever possible for communications, operations and administration. But while we try to be virtual, there is a lot of hands-on work to be done: if you like to get wet and messy, well we might have just the job for you!

We are an equal opportunity employer. Having people on the team with varied experiences and backgrounds helps us work more effectively and make products that appeal to our broad set of customers.

This page has both general accounments regarding employment at TSW as well as any specific opportunities for positions we are trying to fill. If you have a question about employment opportunities at TSW that are not answered here, please use the Contact page to send your question to us.

General Announcements

We are currently looking to add tasting room staff for when the tasting room reopens with regular hours in the Spring of 2012 (end of March). Please see below.

We will be looking for an event manager in the late winter. This person will manage our on site and off site events during the year. Please check here for when we post the specific opportunity.

We will be looking for an office manager very soon. The office manager will manage the bookeeping as well as regulatory filings and other administrative requirements. Please check here for when we post the specific opportunity.

Specific Opportunity Postings

See below for Open Positions. Please see the specific position announcement for requirements, salary and information about how to apply.

JOB OPENING - Tasting Room Team Members

Job Title: Tasting Room Team Member

Reports To: Tasting Room Manager

Job Description:

The Terrapin Station Winery Tasting Room is open in Elkton, MD from March - October and other times throughout the year for special events. Tasting Room Team Members are our face to our customers. Team Members must enjoy meeting new people, be enthusiastic and engage easily, and perhaps most important, really like wine.

Tasting Room Team Members provide samples, describe our wines and conduct sales transactions. Team Members directly interact with our tasting room customers during regular tasting room hours as well as during special events. Team Members may also provide support for events in the outdoor areas of the winery, including tastings and special events in event tents and on the crush pad when tours are given. Team Members also provide support for tastings at Wine Festivals off site on occasion.

The company will train Team Members on the systems used for sales and inventory, as well as specific Alcohol Server classroom training required by the State of Maryland.

Tasting Room Team Members perform the following tasks:

Work at the Tasting Bar –

  • Conduct wine tastings - including educate, entertain, and promote our wines and gifts to our customers
  • Maintain a friendly, professional attitude even when a customer is unhappy, and be able to help them change their mood
  • Maintain the bar - including: Wash tasting glasses (as required), organize supplies, clean and organize the bar and room, and track of wine stock used for tasting
  • Occasional boxing and labeling wines
  • Set up outdoor furniture and signs and flags prior to opening, and take them down/put them away at closing
  • Customer safety - know when and how to tell a customer who has had too much to drink that he/she may not have more (covered in training)
  • Execute financial transactions using our systems, including end of day reconciliation.

Tasting Room Upkeep -

  • Maintain wine inventory on floor
  • Assist with maintaining non-wine merchandise inventory on floor
  • Cleanup at the end of the day

Festival Assistance - when available, support the company at wine festivals

Harvest Assistance - when available and interested, support the vineyard and winery crew on harvest days.

Requirements

Physical Requirements: Candidate must be able to: lift and carry cases of wine (up to 44 pounds); operate POS equipment, including the use of a computer keyboard; pour a full bottle while also holding the target glass; and sweep/mop.

Experience: Past wine tasting room experience helpful, customer-facing retail experience a must. Past experience should demonstrate a commitment to customer service. Candidate should demonstrate the ability to appeal to a broad range of wine consumers through experience, attitude and knowledge.

Hours: Part-time depending on shifts. Hours include holidays and weekends, after hours special events. Local travel reimbursed for off-site events. While hours are negotiable, we expect consistent commitment to complete shifts (tasting room hours are generally 6 hours long). Primary season from late March to late October, when staffing is reduced for the winter.

Compensation: $10-$15/hour depending on experience and skills

Non-cash Employment Benefits: None

TO APPLY: Please forward your resume and contact information to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 410-398-1875 ext 802 for more information.